Sunday, 10 February 2008

science of learning



The science of learning

Last week I attended a one-day workshop entitled The Science of

Learning, which was facilitated by cognitive neuroscientist Dr Itiel

Dror of Southampton University. Itiel is becoming a bit of a celebrity

amongst the e-learning community in the UK as someone who avoids the

grand theories of learning and concentrates instead on practical tips

based on what we know about the brain and how it works (assuming we

really do and this I must place on trust).

Anyway, I thought it would be useful for me to clarify what I took

away from the workshop (which may or may not be what Itiel intended),

as an opportunity for my own reflection and for others to challenge.

So here we go:

1. The brain is a machine with limited resources for processing the

enormous quantity of information received by the senses. As a

result, attention is extremely selective and the brain must rely

on all sorts of shortcuts if it is to cope effectively.

2. Teachers/designers can adopt two strategies to reduce the risk of

learners experiencing cognitive overload: provide less information

(quantitative approach) or take much more care about how this

information is communicated (qualitative approach).

3. It is easier for a person to focus their attention on the desired

point if there is minimal noise (other information) surrounding

it. Reducing noise also reduces context, so a balance needs to be

struck.

4. Overload can be reduced by grouping items/steps (what Itiel calls

'chunking'). Grouping can be accomplished by placing

people/objects/events into categories, or by compressing a number

of procedural steps into one, automatic action. Visually you meay

separate items by space, size or colour. Learners will naturally

employ grouping as a strategy, although they may do this

inappropriately and the process requires effort. Better for the

designer/teacher to present material ready grouped.

5. A side effect of grouping is that once the action is completely

familiar (that old 'unconscious competence' phase), the individual

finds it hard to explain how they do it; they lose control over

the process because it has become automatic (so old hands may not

always be the best teachers?). Grouping is essential to our

functioning, but there are obvious dangers, i.e. unhelpful

stereotyping.

6. Individuals use top-down processing to reduce overload. This draws

automatically on their past experience of the particular context,

existing knowledge and intelligence and avoids them having to

evaluate all new information from the bottom up. An example would

be how people can easily read a sentence in which the letters in

each word are jumbled up.

7. Designers/teachers need to take account of the way in which the

information is likely to be encoded and processed - it's not 'what

you teach' but 'what is learned'.

8. Different parts of the brain specialise in different tasks.

Individuals can engage in more than one task at the same time, as

long as each uses a different part of the brain.

9. It's a myth that we only use 5-10% of the brain - we use it all.

10. The brain continues to change throughout our lives, even though we

stop adding new brain cells in our early 20s. Some parts of the

brain are relatively hard-wired (through nature or nurture), some

very plastic. It makes sense to concentrate in recruitment on

finding those people with hard wiring which suits the job, because

no amount of training will sort the problem out later. (Itiel did

not go into detail about those capabilities which tend to be

hard-wired and those which are more plastic - this is clearly

important.)

11. As you grow older the hard-wired capabilities persist - the most

learnable capabilities go first.

12. Language is more than just a means for expressing thought - in

many ways it is thought. If a person is not exposed to any

language in early years, then by the age of seven they are

incapable of learning it.

13. The two sides of the brain really do have different functions (I

thought this was just pop psychology). The left brain concentrates

on language and analytical skills; the right has the spacial

abilities. The left side of the brain controls the right side of

the body and vice versa. The left and right sides of the brain do

not interact physically.

14. The size of a person's brain is not an indicator of intelligence.

15. 20% of your blood is in the brain.

16. You never lose anything from long-term memory, just the ability to

retrieve it. Retrieval is a function of how you encode memories /

the number of links you provide.

17. Working memory consists of 7+/-2 items (again I thought this was

pop psychology).

18. To reduce cognitive overload, take out every word or picture that

is not necessary or relevant to your learning goals. Even then,

don't deliver more than the learner can handle (presumably by

modularising the learning).

19. Provide the learning when it is needed, not before.

20. Be consistent in the manner of your presentation, e.g. the

interface.

21. Be consistent in the level of your presentation, i.e. not too

complex, not too simple. Try to work with homogeneous groups;

better still personalise the learning.

22. Engage the learner by grabbing their attention, allowing them to

determine their progress, providing constructive feedback,

introducing an element of excitement/surprise.

23. Be careful of allowing the learner too much control over the

learning process if they don't have the metacognitive skills, i.e.

they don't know what they know and what they don't know, nor how

best to bridge the gap. Ideally help learners to increase their

metacognitive skills, i.e. learning how to learn.

24. Providing the learner with control over pace and allowing them to

go back and repeat any step is important.

25. The learning benefits by being challenging. Performance targets,

rewards and competition can increase the degree of challenge,

perhaps through the use of games.

So, Itiel, do I pass the test? Have I interpreted the content of the

workshop correctly? Did you teach it in such a way that the most

important points were retained?

More importantly, how useful is this material? Can it help us to

design better learning materials and experiences? Can it help us to

become better learners? What do you reckon?

Labels: instructional design

posted by Clive Shepherd @ 2:16 PM # 11 comments

links to this post

11 Comments:

At 9:56 PM, Anonymous Woman At Mile 0 said...

Intesting ideas on the cognitive processes involved in learning

acquisition.

Thanks for the post.

At 3:10 AM, Anonymous Anonymous said...

Actually, short term memory is probably 4 +/- 1 chunks.

http://www.bbsonline.org/documents/a/00/00/04/46/index.html

At 7:40 PM, Anonymous Steve Rayson said...

Great post Clive, you must have been taking lots of notes!

At 1:45 PM, Anonymous SherriD said...

Really interesting post! Certainly lots to think about and

research. Thanks for this.

At 3:05 PM, Anonymous Anonymous said...

Hi Clive

The following has been collected from the FCBL0704 group.

Firstly, what an interesting piece!

A few thoughts that were mentioned:

o It is important to allow learners to repeat areas of learning

if necessary to understand and embed what is being learnt

o Learning should be relevant: How to present only information

that is relevant to the user, while at the same time providing

ready access to all additional information the user may need to

complete a task?

o The minuscule nature of attention spans: Studies have shown

that the average attention span is between 15-18 minutes. But

still organisations put on day long courses or present 45

minute training videos. What needs to be done is embrace the 15

minute to constraint and build learning solutions accordingly.

o The chasm between theoretical and applicable knowledge:

Educators should try to present information in the context of

real tasks. Then support the task with additional reference

information. This allows the user to learn inductively or in

other words to learn about features by actually using them to

accomplish real tasks. The task based approach increases

information comprehension and retention

This information certainly could take us down the route of

developing courses that engage and enthuse the learners. Could

this information form the basis of useful guidelines when

producing learning materials/manuals?

At 3:06 PM, Anonymous Anonymous said...

Hi Clive

The following has been collected from the FCBL0704 group.

Firstly, what an interesting piece!

A few thoughts that were mentioned:

o It is important to allow learners to repeat areas of learning

if necessary to understand and embed what is being learnt

o Learning should be relevant: How to present only information

that is relevant to the user, while at the same time providing

ready access to all additional information the user may need to

complete a task?

o The minuscule nature of attention spans: Studies have shown

that the average attention span is between 15-18 minutes. But

still organisations put on day long courses or present 45

minute training videos. What needs to be done is embrace the 15

minute to constraint and build learning solutions accordingly.

o The chasm between theoretical and applicable knowledge:

Educators should try to present information in the context of

real tasks. Then support the task with additional reference

information. This allows the user to learn inductively or in

other words to learn about features by actually using them to

accomplish real tasks. The task based approach increases

information comprehension and retention

This information certainly could take us down the route of

developing courses that engage and enthuse the learners. Could

this information form the basis of useful guidelines when

producing learning materials/manuals?

At 8:31 PM, Blogger Kevin said...

A good chunk of this is CLT - Cognitive Learning Theory.

Fascinating and immediately applicable theory.

At 6:59 PM, Blogger Clive Shepherd said...

I'd like to thank FCBL0704 (whoever that may comprise) for some

useful points here. I particularly sympathise with your

preference for task-based learning in which

throey/concepts/models are presented as needed. I would be

interested to know your source for the 15 minute attention span

finding.

At 11:05 AM, Anonymous Anonymous said...

Hi Clive,

I'm working with a few others at http://www.taptrainer.com/ on

the Foundation Certificate in Blended Learning. So like some of

the previous posts here are som of our collective thoughts from

FCBL07-

The mind is only able to deal with a tiny proportion of the

data it receives - I think that what Itiel Dror has to say

supports the idea that the course designer's job is to give

learners things to do that are genuine and rich, rather than to

give them things to look at that are genuine and rich

The distinction may seem quite obscure, but you see

"multimedia" materials that have expensive, extensive, and

ultimately distracting graphics (sometimes made with little if

any understanding of effective interface design), alongside

mundane, simple, and unchallenging tasks for learners to do.

All studies that have been conducted show that average

attention span is about 15 to 20 minuets. So surely we should

be designing course with this in mind.

Grouping small 15min topics together sounds good and reading

this article shows that maybe this is the most effective method

of learning

It is important to allow learners to repeat areas of learning

if necessary to understand and embed what is being learnt

Some very interesting points don't know if I agree totally with

rewards.

But definitely should be challenging.

Tariq - you probably disagree with rewarding achievement in

learning because of the organisation we both work for, in the

main we do not reward learning because it is mostly to do with

improving the job you are doing and we have national pay scales

which are not flexible. Even there however some rewards are

gained by passing exam courses - promotion, pay rise, etc. Many

other organisations both large and small do reward their

workforce for improving their skills and therefore adding to

the benefit of the whole company.

I completely agree with you that it should be challenging, far

too many courses I have been on or involved in have been too

weak for the intended audience leaving everyone dissatisfied.

This is often down to too much of a mix of abilities - another

point brought up in the article and commented on by Jon,

however grouping can be hard to achieve effectively as

participants are rarely truthful about their own abilities

either claiming to be better or worse than they actually are.

I think we have all heard the phrase 'Death by PowerPoint' and

have all been there at some stage in our training life. I have

as a trainee many times and must admit now automatically I hear

the word PowerPoint and my eyes glaze over, my jaw slackens and

I start to dribble Okay. Slight exaggeration but not too far

from the mark I think.

The problem I find with our department is they cram the

PowerPoint full of everything they are saying so basically so

it's like that old program Catchphrase .. they end up saying

what you see and it is duller than dull to sit through. I've

never experienced being a death by PowerPoint trainer but would

assume it's duller than dull from that end to.

PowerPoint, like any tool, can be effect if used correctly and

that is where people go wrong so therefore really any training

can have this effect if the method isn't used to it's full

potential and people won't be giving us there full attention or

be using their brains to it's full potential.

I also agree with the point that Educators should present

information in the context of real tasks as this would make it

relevant to the person. I assumed this was common sense.

It is easier for a person to focus their attention on the

desired point if there is minimal noise (other information)

surrounding it. Reducing noise also reduces context, so a

balance needs to be struck. That's why e-learning or webex need

preparation before going through to get maximum benefits of

session

Better for the designer/teacher to present material ready

grouped. I think it should considered during designing

e-learning content or even conducting training that based on

delivering facts, knowledge for easily understanding and for

quick recalling.

Individuals use top-down processing to reduce overload. This

draws automatically on their past experience of the particular

context, existing knowledge and intelligence and avoids them

having to evaluate all new information from the bottom up.

smart way for speeding learning process.

Designers/teachers need to take account of the way in which the

information is likely to be encoded and processed - it's not

'what you teach' but 'what is learned'. That should be part of

teacher performance evaluation checklist.

20% of your blood is in the brain. That reflects the importance

of that organ body.

Be consistent in the level of your presentation, i.e. not too

complex, not too simple. Try to work with homogeneous groups;

better still personalise the learning. Golden rule to be

followed for successful presentation.

Tariq Hussain

Andy Wade

Andy Hyde

Claire-Louise Barnes

Mufarreh Asiri

Jon Brown

At 5:34 PM, Blogger Amy said...

The idea of repetition can't be too heavily stated either.

While memory can hold only a given number of chunks at a time,

what is just as important is how those chunks make it out of

working memory into the long term consolidation process.

I forget the statistics specifically, but the numbers

essentially go:

- to get something from working memory to short term memory,

the information has to be repeated within 30 seconds.

-to get it from short term into long term consolidation, it

must be repeated within 90 minutes.

-From there it actually takes as long as 10 years to fully

consolidate a memory.

And we wonder why one day training where information is

mentioned and then never seen again is lost on our learners...

At 6:45 PM, Anonymous free ps3 said...

Thanks for the nice post!

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