Science du jour...
NYT has this article on the "science of services", whatever that
means.
An ex-colleague of mine wonders: why is this article in the Business
section of NYT?
I won't whine (in this post, anyway) about why this is not a science,
but will merely lament NYT's lack of critical reporting: there's no
discussion of operations research, industrial engineering, "management
science", and other mathematical/engineering/business school
disciplines (sciences and non-sciences) that subsume this field of
deep scientific inquiry many times over.
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